The Pub Agent blog
Notes from the Frontier.
What AI actually does for hospitality businesses: what to adopt, what to ignore, and how to keep the human bit human. Written by me, from real work. Subscribe by RSS.
Agentification: when AI replaces process, humans replace it with revenue
AI agents should absorb the admin, not the people. The operating rule that makes AI adoption work in hospitality, and the three-wave rollout that builds trust inside the business before it touches the guest.
Cheap AI is a trap if your data is trapped
The price of AI is falling fast, yet AI bills keep going up. The moat is not the model. It is your context, and whether a machine can actually reach it.
From SEO to GEO: the new front door
Guests now ask AI where to eat and drink before they ever see your website. SEO is about being found by humans. GEO is about being understood by machines. Here is what that changes.